Translate Now Privacy Policy

Last updated: August 20, 2025

We understand that your privacy is of paramount importance. This policy details how we collect, use, disclose, and protect your personal information when you use Translate Now (hereinafter referred to as "we") services. By accessing or using this app, you consent to our processing of such information in accordance with this policy.

User Information Rights Under GDPR and CCPA

Rights Under the General Data Protection Regulation (GDPR)

If you are located in the European Economic Area (EEA) or a region governed by the GDPR, you have the following rights:

Right to Information and Access: You have the right to be informed whether we process your personal information, the purpose of processing, the type of information involved, and the recipients of that information; and to request a copy of your personal information held by us in a structured, commonly used, and machine-readable format.

Right to Correction: If your personal information is inaccurate or incomplete, you can request that we promptly correct or supplement it.

Right to Erasure (Right to Be Forgotten): You can request the erasure of your personal information if: the information is no longer necessary for the original purpose; you withdraw your consent to the processing and there is no other lawful basis for the processing; you object to the processing and there are no overriding legitimate grounds for the processing; the processing is unlawful but you object to the erasure; or the law requires erasure.

Right to Restrict Processing: You can request the restriction of the processing of your personal information (suspending its use and retaining it only) if you dispute its accuracy; the processing is unlawful but you object to its erasure; the information is necessary to defend your rights; or we no longer need it but you need it for legal claims.

Right to Data Portability: You have the right to transfer your personal information from our systems to another data controller, and we will support the direct transfer of data (where technically feasible).

Right to Object: You have the right to object to processing based on our legitimate interests (including data profiling and personalized recommendations). We must cease processing unless we can demonstrate overriding legitimate grounds.

Right to Object to Automated Decision-Making: If we use an automated system (such as an algorithm) to make a decision that has legal or similarly significant effects, you have the right to object to the decision based solely on automated processing and request human intervention.

Rights Under the California Consumer Privacy Act (CCPA)

If you are a California resident, you have the following rights under the CCPA and the California Privacy Rights Act (CPRA):

Right to Know: You have the right to request that we disclose the categories of personal information we have collected about you in the past 12 months, the sources of that information, the purposes for which it was collected, and the third parties with whom the information was shared (including the categories of third parties).

Right to Access: You may request a copy of the personal information we have collected about you in the past 12 months (available in a downloadable electronic format).

Right to Deletion: You have the right to request that we delete your personal information (unless required by law or necessary for business purposes).

Right to Object: If we sell your personal information (e.g., for commercial purposes such as advertising targeting), you have the right to request that we stop the sale at any time, and we may not discriminate against you (e.g., by raising prices or reducing the quality of service) for exercising this right.

Right to Non-Discrimination: If you exercise a right under the CCPA, we will not provide you with different prices or services based on that right (unless the difference is based on reasonable cost differences).

If you wish to exercise any of the above rights, please contact us at [email protected]. To ensure information security, we may require you to provide necessary authentication information to verify your identity. Once verification is successful, we will respond to your request within the timeframe prescribed by law.

Types of Information Collected

To provide you with high-quality and efficient translation services and continuously optimize your product experience, we collect the following types of information:

Device Information: When you install and use Translate Now, the system automatically collects detailed information about your device, such as device model, operating system version, and unique device identifier. This data helps us identify the characteristics of different devices to better adapt and optimize app performance.

Log Data: We record log information generated during app operation, including app launch time, usage duration, and operation paths. By analyzing these logs, we can understand user usage habits and preferences, allowing us to improve product features and service quality in a targeted manner.

Camera Permission (Optional): The camera translation feature requires camera permission. We will only access image data when using this feature with your explicit authorization. You can disable camera permissions at any time in your device settings. This will limit camera-dependent features like photo translation, but will not affect basic services like text translation.

Microphone permissions (optional): Voice translation requires microphone permissions. We will only collect voice data when using this feature with your explicit authorization. You can disable microphone permissions at any time in your device settings. This will limit microphone-dependent features like voice translation, but will not affect basic services like text translation.

How Information Is Used

The information we collect will be used for the following lawful and necessary purposes:

Service Provision: Ensuring stable app operation on your device based on device information; utilizing log data to monitor service health, troubleshoot issues promptly, and ensure service continuity and reliability; utilizing camera and microphone permissions to implement specific translation features.

User Experience Optimization: In-depth analysis of user behavior patterns and feedback will be used to optimize the app, streamline operational processes, and enhance the overall user experience.

Performance Improvement: Through in-depth analysis of log data, potential performance bottlenecks and security risks can be identified, allowing targeted technical optimization and security enhancements to improve app stability and responsiveness.

Communication and Interaction: If you encounter any issues or make any suggestions during use, we will promptly answer your questions, handle complaints, or implement your suggestions based on the information you provide.

Scope of Information Sharing

To continuously improve our service quality and expand our business scope, we may share limited user information with third-party partners in certain circumstances:

Ad Display: To ensure that you see more relevant advertising content when using our app, we may partner with third-party advertising providers. However, please be assured that we will never share any personally identifiable information with them. We will only provide anonymized statistics for targeted advertising. Furthermore, you can choose to disable personalized advertising in your device settings.

Data Analysis: We utilize professional third-party data analysis tools to help us gain a more comprehensive understanding of user demographics and usage trends, enabling us to formulate more informed product development strategies.

Business Collaboration: In the course of strategic collaboration with other companies, we may need to share some non-sensitive business data to facilitate the smooth progress of projects. In all cases, we will conduct rigorous security assessments and manage the shared data to ensure it is not misused.

Below are the main third-party SDKs we use and their corresponding privacy policy links for your reference:

Google Play Services:https://policies.google.com/privacy?hl=en

Firebase:https://firebase.google.com/support/privacy/

Google Admob:https://transparency.google/our-policies/product-terms/google-admob/

Facebook:https://www.facebook.com/about/privacy

Pangle:https://www.pangleglobal.com/privacy

Topon:https://www.toponad.com/en/privacy-policy/

Data Security and Storage Period

We will retain your data for the minimum period necessary to fulfill the purposes listed above, unless otherwise required by law or regulation. Once the retention period expires or the specified processing purpose has been fulfilled, we will promptly delete or anonymize your personal information.

We prioritize the security of user data and implement multi-layered security measures to protect it:

Encrypted transmission and storage: We utilize advanced encryption algorithms and technologies, both during data transmission and when stored at rest, to prevent unauthorized access or tampering. Access Control: We strictly restrict access to user data for internal employees. Only authorized personnel can access specific data in the performance of their job responsibilities.

Security Audits and Vulnerability Remediation: We conduct regular and comprehensive security audits to promptly identify and address potential security vulnerabilities. In the event of a security incident, we will promptly activate our emergency response plan to minimize damage and promptly notify affected users to implement necessary remedial measures.

If you discover any potential security issues, please feel free to contact us at [email protected].

Special Notes

International Transfers: Because we operate in multiple regions around the world, your personal information may be processed and stored globally. This means that data may be transferred across jurisdictional boundaries. In such cases, we strictly comply with local data protection laws and regulations and implement all reasonable technical and organizational measures to ensure the security and compliance of cross-border data flows. By using our services and submitting your personal information, you consent to these cross-border data transfer arrangements.

Children's Privacy: Translate Now is designed and developed for adult users and is not intended for children under the age of 13. We do not actively collect or solicit personal information from children. If we inadvertently collect information about minors, we will immediately delete it upon discovery.

Policy Changes and Contact Us

Policy Updates: We may update this Privacy Policy from time to time as our business evolves and laws and regulations change. The revised date will be prominently displayed on this page for each update. We recommend that you review this page regularly to stay updated on the latest privacy practices and policy changes.

Contact Us: If you have any questions, comments, or suggestions regarding this Privacy Policy, or if you have concerns about our data processing practices, please contact us at [email protected].